Without AI, you’d have to rely on the representatives answering the calls to accurately summarize each interaction and file ...

Organizations need to monitor and administer their software throughout departments because today's technology-based ...

IT white papers, webcasts, case studies, and much more - all free to registered TechRepublic members. This quick glossary explains the terminology behind the most common cybersecurity attacks.

I've been writing and editing stories for almost two decades that help people use technology and productivity techniques to work better, live better, and protect their privacy and personal data. As ...